Technical Information/Q&A's
Cleaning
Q) How should I clean my NRG Helmet?
A) Clean your NRG helmet with mild soap and water only. The use of any non NRG solvents, paints or decals can cause damage to the helmet and make it ineffective in the result of an accident.
Manufacturing Process
Q) What Quality are your helmets manufacturerd too??
A) NRG Helmets are produced to the highest standards possible, our manufacturing and moulding process is ISO-9001. Each individual product is EN-CE certified to the relavant standard for each individual helmet.
Shipping details
Q) How are NRG products packed and where can I find weights and dimensions of carton etc?
A) Due to the different size, shape and weight of each of our helmets you can find the relevant packing information on the page for the particular helmet you are interested in. please click on the more information button for the information you require.
Fitting
Q) How can I get the ultimate fit for my NRG Helmet?
A) All NRG helmets have slightly different strap and internal fittings but all NRG helmets must fit snugly on the head and must be fastened tight to provide maximum protection. All adjustments should be checked each time the helmet is worn, making sure the fit is snug at all times. The important thing to remember is that the helmet fits snugly. If you can tilt it forwards or backward you need to tighten the strap and internal adjuster. Please check your user guide for exact instructions.
Attaching NRG Products stickers
Q) How should I apply the stickers and Velcro patch that has been supplied with my helmet?
A) When applying any of the NRG stickers make sure the helmet surface is dry and clean of any dirt, dust or debris. Peel the sticker from the backing and apply smoothing the sticker over to make sure there are no wrinkles or imperfections.
Light Sticks
Q) Which size and style light sticks do you recommend I use in the NRG goggle strap?
A) The goggle strap has been designed to hold 1.5inch mini light sticks in either colour or infra red. We recommend using Illumiglow military grade products for this application for the very best results. Please visit www.illumiglow.com for more information.
How do I know if my helmet has been damaged
Q) How do I know if I have damaged my helmet and shouldn’t use it again?
A) The helmet is made to absorb the energy of a blow by partial destruction or damage to the Shell and harness, even though damage may not be readily apparent any NRG helmet subjected to a severe impact should be replaced.